Frequently Asked Questions

1. What are grip socks, and why do I need them?
Grip socks are non-slip socks designed to enhance stability during Pilates, yoga, barre, and other low-impact workouts. They provide traction on smooth surfaces, reducing the risk of slipping and allowing you to focus on your practice.

2. What sizes do Nakd Label socks come in?
Our socks are available in O/S to fit most foot sizes comfortably. 

3. How should I care for my nakd.label socks?
To keep your socks in top condition:

• Machine wash cold with like colors.

• Air dry flat; avoid tumble drying or tumble try low.

• Do not bleach or iron.

4. Can I wear Nakd Label socks for activities other than Pilates?
Absolutely! While our socks are designed with Pilates in mind, they are also great for yoga, barre, dance, or even just lounging at home. Their non-slip grip and comfortable fit make them versatile for various activities.

5. Do you ship internationally?
We currently ship only within Canada and the United States. International shipping is not available at this time. Stay tuned for updates!

6. What if I need to return or exchange my socks?

Due to hygiene reasons, all socks are considered final sale once the packaging has been opened or the item has been worn. We accept returns or exchanges only for unworn, unwashed items that are in their original packaging. These must be returned within 14 days of delivery.

Damaged or Incorrect Orders: If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos of the issue. Once we receive and inspect your return, we’ll issue a store credit or exchange your item.

7. How do I contact nakd.label?
We're here to help! You can reach us via email directly at @nakdlabelco@gmail.com. We aim to respond within 24-48 hours.